Privacy Policy

Welcome to AR TEC.

AR TEC is a structural engineering and design company registered in the Netherlands, providing engineering consultancy services, structural design solutions, and digital engineering products through its online platform.

We are committed to protecting the privacy, confidentiality, and security of our clients, website visitors, customers, and business partners. This Privacy Policy explains how AR TEC collects, uses, stores, protects, and processes personal information when users interact with our website, services, digital products, or communication systems.

By using the AR TEC website or services, you agree to the practices described in this Privacy Policy.

This Privacy Policy is designed in accordance with applicable European Union privacy standards, including the General Data Protection Regulation (GDPR).

Information We Collect

AR TEC may collect personal, technical, and project-related information depending on how users interact with our website and services.

The information we may collect includes:

Full name
Email address
Phone number
Company name
Billing information
Country and location
Payment-related details
Communication records
Project-related information
Engineering drawings or technical documents submitted by clients

We may also automatically collect technical information such as:

IP address
Browser type
Device information
Website usage data
Session information
Cookies and analytics data

This information helps us provide engineering services, improve website performance, maintain security, and support customer communication.

How We Use Information

AR TEC uses collected information for legitimate business and operational purposes.

Information may be used to:

Provide engineering consultancy services
Respond to inquiries and technical discussions
Deliver digital engineering products
Process payments and transactions
Provide customer support
Improve website functionality and user experience
Maintain website security
Communicate project updates and service information
Generate invoices and maintain financial records
Improve engineering tools and digital resources
Prevent fraud or unauthorized activity
Comply with legal and regulatory obligations

Project-related information shared with AR TEC is handled with reasonable professional confidentiality.

Legal Basis for Processing

AR TEC processes personal information according to applicable privacy and data protection laws.

Depending on the situation, data processing may be based on:

User consent
Contractual necessity
Legitimate business interests
Legal obligations

Where required by law, users may withdraw consent for certain processing activities at any time.

Cookies & Analytics

AR TEC uses cookies and analytics technologies to improve website functionality, user experience, and performance.

Cookies may be used for:

Website security
Login sessions
Shopping cart and checkout functions
Analytics and website traffic monitoring
User preferences
Digital product delivery

We may use analytics tools such as Google Analytics to better understand website usage and improve our services.

Users may manage or disable cookies through browser settings or cookie preferences. More information is available in our Cookie Policy.

Payment & Transaction Security

AR TEC may use secure third-party payment providers for processing online transactions.

Payment-related services may include providers such as:

Stripe
PayPal
International payment gateways

AR TEC does not store full credit card or debit card information on its own servers.

Reasonable security measures are used to protect transaction and customer information during payment processing.

Third-Party Services

AR TEC may use trusted third-party service providers to support website operations and business activities.

These may include:

Website hosting providers
Cloud storage services
Payment processors
Analytics providers
Email communication platforms
Technical support systems

Third-party providers may process information according to their own privacy policies and legal obligations.

AR TEC encourages users to review the privacy policies of external services separately.

Data Sharing

AR TEC does not sell personal information to third parties.

Information may only be shared when reasonably necessary for:

Payment processing
Service delivery
Technical support
Legal compliance
Fraud prevention
Professional business operations

Information may also be disclosed if required by law, government authority, or legal process.

Data Security

AR TEC takes reasonable technical and organizational measures to protect information against:

Unauthorized access
Data misuse
Loss or destruction
Cybersecurity threats
Unauthorized disclosure

Security measures may include:

SSL encryption
Secure hosting systems
Access controls
Secure payment processing
Website monitoring systems

Although we aim to maintain strong security practices, no internet-based system can guarantee absolute security.

International Data Transfers

Because AR TEC serves international clients and users, information may be processed or stored in different countries.

By using our website and services, users acknowledge that certain information may be transferred internationally in accordance with applicable privacy laws and reasonable safeguards.

User Rights

Depending on applicable laws, users may have the right to:

Access personal information
Request correction of inaccurate information
Request deletion of data
Restrict or object to processing
Withdraw consent
Request data portability
Submit complaints to relevant supervisory authorities

Users may contact AR TEC regarding privacy-related requests.

Data Retention

AR TEC retains information only for as long as reasonably necessary for:

Service delivery
Business operations
Legal compliance
Accounting and tax obligations
Technical support
Dispute resolution

Project communication and engineering-related records may be retained for professional documentation purposes.

External Links

The AR TEC website may contain links to third-party websites or external platforms.

AR TEC is not responsible for the privacy practices, content, or policies of external websites or services.

Users are encouraged to review the privacy policies of third-party websites separately.

Changes to This Privacy Policy

AR TEC reserves the right to update or modify this Privacy Policy at any time.

Updates may occur due to:

Legal or regulatory changes
Website updates
Business developments
Technology improvements
Service modifications

Updated versions will be published on the website with a revised effective date.

Continued use of the website after updates indicates acceptance of the revised Privacy Policy.